At Cielo Stays, we believe in complete transparency, which is why we want to highlight an important aspect of booking at certain properties in our portfolio.
Understanding Building-Specific Fees
Some of our luxury properties are located in buildings that charge additional fees payable directly at check-in. These fees are set and collected by the building management, not by Cielo Stays, and are separate from your booking price. Why Aren’t These Fees Included in the Initial Booking Price?
• Building fees can vary based on season and length of stay
• They are collected directly by the building management
• These fees help maintain the exceptional amenities and services provided by the properties
Your Guide to a Smooth Check-in Experience
Understanding Check-in Fees
to ensure you’re fully prepared for your stay, we strongly encourage you to:
1. Read the Complete Listing Description Take a few minutes to carefully review all sections of the listing page before booking. Pay special attention to the “Fine Print” or “Other Things to Note” sections where these fees are clearly outlined.
2. Check the House Rules Building-specific requirements and fee structures are detailed in the house rules section of each listing.
3. Plan Ahead Make sure to have the required payment method ready at check-in to avoid any delays in accessing your vacation home.
Understanding Check-in Fees
– Our Commitment to Transparency
At Cielo Stays, we strive to make your booking experience as clear and straightforward as possible. While we don’t control building-specific fees, we ensure that this information is available in our listing descriptions.
Pro Tip: If you have any questions about potential additional fees for a specific property, don’t hesitate to reach out to our team before booking. We’re here to help you plan the perfect, surprise-free vacation!
Remember: A well-informed guest is a happy guest. Take the time to review all listing details thoroughly, and you’ll be set for an amazing stay at any of our beautiful properties.
Looking to book your next vacation?
Browse our carefully curated selection of properties at www.cielostays.com and find your perfect home away from home!
